Merchant FAQs

How do businesses make more with Ally?
Ally is a Software-as-a-Service (SaaS) platform that does not charge commissions or per-transaction fees. Businesses keep 100% of their revenue when using A...
Fri, 18 Mar, 2022 at 10:24 AM
Do I own my data? How can I get it?
At Ally, merchants own 100% of their data and relationships with customers. Merchants can access data through the Merchant Portal we provide post-registrati...
Fri, 18 Mar, 2022 at 10:24 AM
What's the difference between Ally and third-party marketplaces?
Most competitors charge per-transaction fees and commissions but with Ally, merchants keep 100% of their revenues. Another difference is that Ally focuses o...
Fri, 18 Mar, 2022 at 10:25 AM
How large is Ally’s driver workforce?
Ally has over 100,000 drivers nationwide. They are available 24/7 to take orders and ensure customers get their orders in a timely manner. 
Fri, 18 Mar, 2022 at 10:25 AM
How do drivers get paid?
Similar to merchants, drivers get 100% of their delivery fee and tips. Hence, they make more money than they would have driving for other platforms. Drivers...
Fri, 18 Mar, 2022 at 10:25 AM
How much do drivers earn?
Drivers keep 100% of the delivery fees and tips quoted to the customer. If a customer is paying $5 in delivery and $4 in tips, then the driver earns $9 for ...
Fri, 18 Mar, 2022 at 10:26 AM
Why is the delivery fee so much cheaper than competitors?
Since we do not charge commission fees on any of the transactions themselves, Ally is able to offer lower delivery fees to the end consumer.
Fri, 18 Mar, 2022 at 10:26 AM
How customizable is the application?
We build our iOS, Android, and Web applications to be completely customizable from colors, placements, specials, coupons, menu items, options, etc. Whatever...
Fri, 18 Mar, 2022 at 10:26 AM
Can Ally integrate with my POS systems?
Yes, we have corporate partnerships with Square, Revel, and many other popular POS systems. 
Fri, 18 Mar, 2022 at 10:27 AM
Does Ally send out SMS (text message) or Tracking Updates?
Yes, our system can send custom-branded SMS, MMS, and tracking link notifications to your customers. We can integrate with a supported SMS provider or you c...
Fri, 18 Mar, 2022 at 10:27 AM