Driver FAQs

Answers to questions frequently asked by Drivers.

What is the Ally Platform?
Ally has built a Software-as-a-Service (SaaS) platform to facilitate the perfect transaction between merchants, service providers, and customers. To learn m...
Mon, 14 Mar, 2022 at 9:56 AM
What can be delivered using Service Ally?
The Ally Platform can be used to deliver pretty much anything, though our current areas of focus is providing delivery services for restaurants. There are c...
Mon, 14 Mar, 2022 at 9:57 AM
How can I get started using Service Ally?
To get started, please download the app using one of the following links:  iOS: Android:
Mon, 14 Mar, 2022 at 9:57 AM
How much do I get paid for each delivery?
The Delivery Fee is calculated automatically using an algorithm that takes into account several different factors such as distance, traffic, travel time, et...
Mon, 14 Mar, 2022 at 9:57 AM
How do I receive my payment?
Funds earned from Monday through Sunday are automatically transferred to your account via Standard Transfer for free every Monday. It may take up to 2 busin...
Mon, 14 Mar, 2022 at 9:57 AM
What does it mean that Ally doesn't charge any commissions?
Unlike some platforms, Ally does not take any portion of the delivery fee or tip. What you see is what the merchant or customer is pays. There’s no gimmick ...
Mon, 14 Mar, 2022 at 9:58 AM
What is the $100 subscription fee?
Ally passes on 100% of the Delivery Fee and Tip for each order. In any month where you earn $1,000 or more in Delivery Fees and Tips, Ally charges a $100 Su...
Mon, 14 Mar, 2022 at 9:58 AM
How do I get orders?
You are notified of orders via in-app push notifications and/or SMS notifications. To view the order details and accept an order, go into the Service Ally a...
Mon, 14 Mar, 2022 at 9:58 AM
Why does my location not have any orders?
Ally may be just getting started in your area so order volume could be low. Sometimes you may recieve a notification for an order, but by the time you go to...
Mon, 14 Mar, 2022 at 9:58 AM
If I use a motorized scooter, moped, or bicycle, how do I sign up to use Service Ally?
You may use alternative vehicles, such as a motorized scooter, moped, or bicycle to complete deliveries. To sign up using an alternative vehicle, please sig...
Mon, 14 Mar, 2022 at 9:58 AM